Terms of Service

Last updated: 25 August 2026

These Terms of Service ("Terms") govern your use of the Mune Guide mobile app, website at mune.guide, and related services (the "Services") operated by MUNE NUTRITION LTD ("Mune Guide", "we", "us", or "our"), a private limited company registered in England and Wales (company number 17029447), registered office 20 Wenlock Road, London, N1 7GU, United Kingdom.

By creating an account or using the Services, you agree to these Terms. If you do not agree, do not use the Services.

1. The Services

Mune Guide helps you shop and cook with a personalised dietary profile. Features may include supermarket product scanning (barcode or ingredients-label photo), fit labels against your profile, browsing products, recipe plates matched to a preferred store, saved items, and shopping lists. Features may change as we improve the product.

2. Not medical advice

Mune Guide is not a medical device and does not provide medical, diagnostic, allergy, or coeliac advice. Fit labels and product or recipe information are inferred from available data and may be incomplete, outdated, or incorrect. You are responsible for checking the physical product label and packaging, and for seeking advice from a qualified clinician where appropriate — especially if you have allergies, intolerances, or medical conditions.

3. Eligibility and accounts

You must be at least 16 years old to create an account. Keep your login credentials secure. You are responsible for activity under your account. You may delete your account at any time from Profile → Account in the app.

4. Acceptable use

You agree not to:

• Misuse the Services, attempt unauthorised access, or disrupt our systems
• Use the Services in a way that is unlawful or harmful to others
• Scrape, reverse engineer, or resell the Services except as allowed by law
• Submit content you do not have the right to share (including photos of labels)

We may suspend or terminate access if we reasonably believe you have breached these Terms.

5. Product and recipe information

Product catalogues, nutrition facts, ingredients, and recipe content may come from third-party sources, retailers, user submissions, or automated analysis. Always verify information on the physical pack before purchase or consumption. Matching products at a named supermarket are guidance only and may vary by store, region, and time.

6. Mune Plus subscriptions

Some features are available on a free tier with usage limits (for example monthly product scans). Mune Plus is an optional paid subscription billed through Apple's App Store. Pricing, renewal, cancellation, free trials, and refunds are handled under Apple's terms and your Apple ID settings. Manage or cancel in Settings → Apple ID → Subscriptions on your device.

7. Intellectual property

The Services, including software, branding, and original content, are owned by MUNE NUTRITION LTD or our licensors. You receive a limited, non-exclusive, non-transferable licence to use the Services for personal, non-commercial purposes in line with these Terms.

8. Website early access

If you join the waitlist on our website, you consent to us contacting you about beta access and product updates. You can ask to be removed by emailing support@muneguide.com.

9. Disclaimer and limitation of liability

The Services are provided "as is" and "as available" to the fullest extent permitted by law. We do not warrant uninterrupted or error-free operation, or that fit labels or product data will meet your health or dietary requirements.

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be limited under English law. Subject to that, we are not liable for indirect or consequential loss, or for adverse health outcomes arising from reliance on app or website content. Our total aggregate liability arising from the Services is limited to the greater of (a) the amounts you paid us for Mune Plus in the 12 months before the claim, or (b) £50.

10. Privacy

How we handle personal data is described in our Privacy Policy.

11. Changes

We may update these Terms from time to time. The "Last updated" date will change when we do. If changes are material, we may provide additional notice in the app or by email. Continued use after an update constitutes acceptance of the revised Terms.

12. Governing law

These Terms are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction, without affecting any mandatory consumer protections that apply where you live.

13. Contact

MUNE NUTRITION LTD
20 Wenlock Road, London, N1 7GU, United Kingdom
support@muneguide.com